Shipping Policy

We primarily ship within Thailand.

Orders are usually processed within 1 business day.
Estimated delivery time within Thailand is 1–3 business days, depending on location and carrier.

International Shipping

International orders are possible.
Shipping costs, delivery times, and available options for international shipping are confirmed after the order is placed via email.

If you are unsure about international shipping before ordering, feel free to contact us in advance.

Please make sure your shipping address is complete and correct.
We are not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete address details.

Returns & Refunds

Please inspect your order immediately upon delivery.

Returns are accepted only in the following cases:

You received the wrong item
The item arrived damaged or defective

Important – Unboxing Video Required

To be eligible for a return, replacement, or refund, you must record a clear video while opening the package.
The video must show the unopened parcel and the complete unboxing process.

⚠️ Claims without an unboxing video cannot be accepted under any circumstances.

Timeframe

Contact us within 7 days of delivery
Please include your order number, photos, and the unboxing video

Not Eligible for Returns

We do not accept returns for:

Change of mind
Incorrect orders placed by the customer
Items that have been used, altered, or handled improperly

If a claim is approved, we will offer a replacement or refund depending on availability and the situation.

Privacy Policy

Your privacy is important to us.

We only collect personal information that is necessary to process orders and provide customer support.

Information We Collect

Name, shipping address, email address, and phone number
Order and payment details (payments are processed securely by third-party providers)
Basic website usage data for analytics and performance improvements

How We Use Your Information

To process and deliver orders
To communicate regarding purchases and customer support
To improve store functionality and prevent fraud

We do not sell, rent, or trade your personal data.
Information is shared only with services required to operate the store, such as payment providers and shipping carriers.

If you wish to request access, correction, or deletion of your data, please contact us at support@dabbingbuddy.com.

Terms & Conditions

By using this website and placing an order, you agree to the following terms:

Product images are for reference only; minor variations may occur
Prices and product availability may change without notice
We reserve the right to cancel or refuse orders in cases of pricing errors, stock issues, or suspected fraud
Customers are responsible for providing accurate shipping and contact information
Our liability is limited to the purchase price of the item in question

For any questions regarding orders, shipping, returns, or general support, please contact us via Instagram or email.

Contact:
Email: support@dabbingbuddy.com

Final Note

By placing an order on this website, you confirm that you have read and agreed to our Shipping Policy, Returns & Refunds Policy, Privacy Policy, and Terms & Conditions.