Frequently Asked Questions

We ship all orders from Koh Samui, Thailand. Our location at 37/30 Moo 5, Maenam allows us to process and dispatch orders quickly throughout Thailand and internationally.

Thailand Domestic: 2-5 business days
International: 7-21 business days depending on destination

All orders are processed within 24 hours and you will receive a tracking number once shipped.

Yes! We offer FREE shipping on all orders over ฿555 within Thailand. For orders below this amount, shipping is calculated at checkout based on your location.

Absolutely! If you're on Koh Samui, you can select "Local Pickup" at checkout and collect your order for FREE from our location in Maenam. We'll notify you when your order is ready for collection.

Yes! All our quartz bangers are made from 100% pure fused quartz crystal. We source only premium quality quartz that provides excellent heat retention and durability for the perfect low-temperature dabbing experience.

For best results:
1. Q-Tip with isopropyl alcohol after each dab while still warm
2. Do NOT heat clean (torching a dirty banger causes chazzing)
3. For deep cleaning, soak in 99% isopropyl alcohol
4. Avoid using metal tools that can scratch the surface

Low Temp (450-550°F): Best flavor, smoother hits
Medium Temp (550-650°F): Good balance of flavor and vapor
High Temp (650°F+): Maximum vapor, stronger effects

We recommend low-temperature dabbing for the best experience.

We accept multiple payment options:
• QR Code Payment (Thai banking apps)
• Bank Transfer
• PayPal
• Cash on Pickup (Koh Samui only)
• Cryptocurrency (contact us)

1. Select "Thai QR Payment" at checkout
2. Complete your order
3. Check your email for payment details and Order ID
4. Scan the QR code with your Thai banking app
5. Reply to the email with payment screenshot + Order ID
6. We'll ship within 24 hours of confirmation

Orders can be modified or cancelled within 2 hours of placing them. After that, we begin processing and cannot guarantee changes. Contact us immediately via Instagram @yourdabbingbuddy or email for assistance.